What type of payment can do we offer
I seem to have been over charged/charged twice for the same transaction. What should I do?
How can I avail the Easy Payment plan for in-store and online purchases?
I've received a defective unit. What should I do?
Our general return policy
I have purchased appliance/s from Better Life showroom, how do I contact for delivery updates?
I have purchased appliance/s from your partner hypermarkets/dealers/ department stores (Emax, Sharaf DG, ACE, LULU, Plug-Ins, Carrefour etc.), how do I contact for delivery updates?
What is the cancellation policy for orders placed online?
What happens if I am not home to accept the order delivery?
Can I change my delivery address after placing the order?
How often will I receive marketing emails from Better Life?
How do I unsubscribe from marketing emails?
How do I sign up for marketing emails from Better Life?
I'm based in the UAE and I am interested in supplying a product to sell in your stores. What should I do?
I'm based outside of the UAE and I am interested in supplying a product to sell in your stores. What should I do?
Is it safe to use my credit/debit card online?
How many days does it take to deliver my order?
What are the delivery charges?
Do you ship/deliver products outside the UAE?
What are the delivery options at the time of placing an order?
What is the return/refund policy for orders placed online?
Are the products purchased in store and on your web-store covered under warranty?