Delivery, Returns and Refunds

• We promise to deliver the products within 48 hours to Dubai, Sharjah and Abu Dhabi. Orders from Ajman will be delivered on Sundays. Orders from Ras Al Khaimah and Umm Al Quwain will be delivered on Wednesdays and orders from Al Ain and Al Fujairah will be delivered on Mondays and Thursdays.
• In case of unexpected delays, we will keep you posted on the updated delivery schedule.
• We do not provide deliveries to the below areas:

- Inside Dubai Free Zone

- Hatta (Inside UAE)

- Al Madam

- Al Khazna (Abu Dhabi)

- Al Mirfa (Abu Dhabi)

- Beda Zayed (Abu Dhabi)

- Al Ruwais (Abu Dhabi)

- Al Dhafra (Abu Dhabi)

- Dalma Island (Abu Dhabi)

- Habshan (Abu Dhabi)

- Jebel Dhanna (Abu Dhabi)

- Al Sila (Abu Dhabi)

You can receive a refund in the form of a gift voucher. Just make sure that the product(s) are returned in the same condition (unused with unopened package).

• Items collected from the showroom: Return the unused products, packed and sealed in the original box.
• Items delivered through our delivery team: Get in touch with us and we will schedule an inspection for its return.

• You can receive refunds in a form of credit note or gift voucher within 48 hours of making the purchase.
• Credit notes or gift vouchers can be used within 6 months from the date issued.