Privacy Policy

Privacy and Security Policy

Better Life Appliances and Accessories (Br. of Easa Saleh Al Gurg Group LLC (“Better Life”) recognizes the importance of protecting the privacy of personal information collected about users (the “Users”) of the Web Site (the "Site") belonging to Better Life. "Personal Information" includes, but is not limited to, usage data, along with the name, address, telephone number and e-mail address of the Users. Better Life reserves the right to analyse and utilise the user data in order to more effectively optimise the user experience and to present certain opportunities to the Users for their benefit. Better Life has adopted this Privacy and Security Policy to inform the Users how it collects, stores, and uses Personal Information. Better Life's intent is to balance its legitimate business interests in collecting and using Personal Information against the reasonable expectations of privacy of the Users.
By using any of the Site, you consent to the collection and use of your Personal Information by Better Life as set forth in the policy currently in effect. If we decide to change our policy, such changes will be posted at the Site, so please check back periodically to ensure you have the most current policy.

1. Collection
Better Life collects Personal Information when you visit the Site or place an online order with us.

In addition, we may ask you for Personal Information at other times, including by way of example, when you enter a sweepstakes, contest or promotion sponsored by us, when you complete surveys or other questionnaires, or when you send an e-mail to us. Our web servers also collect the domain names of the visitors to the Site. This information is aggregated to measure number of visits, average time spent on the Site, pages viewed, etc.

2. Cookies
"Cookies" are pieces of information that Better Life transfers to the hard drives of the Users for record-keeping purposes. Better Life may place Cookies with the Users visiting from advertising banners and hyperlinks on other Site to track the success of a particular advertising campaign or marketing program. In addition, Better Life may place Cookies with the Users to provide them with seamless access to the Site, since storing their user name and password in a Cookie eliminates the need to re-enter that information on every page.

3. Usage
Better Life uses Personal Information for facilitating order processing, developing enhancements to the Site, marketing and promotional purposes (for example, offering the Users the opportunity to take advantage of special promotions and acquire Better Life products); and evaluating the Web Site usage by analysing usage data.

The Site may also contain optional surveys and questionnaires asking for information, comments, and suggestions as well as opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customize your shopping experience, and to provide advice and purchase recommendations.

We also use the Personal Information we collect to help target valuable marketing and advertising offers. This kind of advertising may be done with banner ads as well as promotional e-mails sent by Better Life or by third parties under contract with Better Life.

4. Sharing of Personal Information
Except as outlined in this Policy or on the Site, Better Life never provides the Personal Information to third parties without a User's consent. Better Life shares the Personal Information you provide with its related companies. Additionally, if you purchase a product requiring service, your Personal Information is shared with the service provider concerned.

Better Life may also disclose Personal Information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Web Site's Terms of Use or may be violating Better Life’s or other's rights or causing injury to or interference with Better Life's or other's property. Better Life may also disclose or give access to Personal Information when we believe in good faith that the law requires it.

5. Security
Better Life only collects Personal Information to the extent deemed necessary to serve its legitimate business purposes, and it uses appropriate security technology to ensure the security, integrity, and privacy of all Personal Information as it deems appropriate. Nonetheless, Better Life is not responsible for any breach of its security or for the actions of any third parties who may obtain any Personal Information.

6. Change to Policy
Better Life reserves the right to change this Policy at any time by posting an updated Policy at the Site.